Privacy Policy

VillageFIT Privacy Policy
Effective Date: 01/01/2026
At VillageFIT, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it and how we keep it secure.
What Information We Collect
When you book a class, purchase a membership or contact VillageFIT, we may collect:

• Your name

• Email address

• Phone number

• Date of birth (where required)

• Emergency contact details

• Medical or health information relevant to your participation

• Booking and payment information

• Any information you provide through forms, enquiries or surveys

Payment information is processed securely through our third-party payment providers. VillageFIT does not store your full payment card details.
Why We Collect Your Information
We collect your information to:

• Manage class bookings and memberships

• Communicate with you about your bookings

• Provide a safe exercise environment

• Respond to enquiries

• Process payments and refunds

• Meet legal and insurance requirements

• Improve our services

• Send updates or promotional information (only where you have agreed to receive it)

Health Information
Health information is collected solely to help us provide a safe exercise experience.
You are responsible for providing accurate and up-to-date health information and notifying us if your circumstances change.
Health information is treated confidentially and is only accessed by those who need it to safely deliver our services.
How We Protect Your Information
VillageFIT takes reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification or disclosure.
While no online system can guarantee complete security, we use reputable booking and payment providers and take reasonable measures to safeguard your information.
Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared only when necessary with:

• Booking and payment providers

• Professional advisers (such as accountants or insurers)

• Emergency services if required during a medical emergency

• Government authorities where required by law

Photos & Videos
From time to time, VillageFIT may take photographs or videos during classes or events for promotional purposes.
Where practical, we will seek your consent before using identifiable images. If you do not wish to appear in photographs or videos, please let us know before your class or event.
Additional parental consent will be obtained before using identifiable images of children.
Marketing Communications
If you subscribe to our mailing list, we may occasionally send updates about classes, events and promotions.
You can unsubscribe at any time by following the unsubscribe link in our emails or by contacting us directly.
Cookies & Website Analytics
Our website may use cookies and analytics tools to understand how visitors use our website and to improve your experience.
You can disable cookies through your web browser if you prefer.
Accessing or Updating Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us.
Changes to This Policy
VillageFIT may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
VillageFIT
Email: villagefitwithsteph@outlook.com
VillageFIT is committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.